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Adobe Creative Suite 5 Master Collection Read Me

Welcome to Adobe® Creative Suite® 5 Master Collection. This document contains late-breaking product information, updates, and troubleshooting tips not covered in the Master Collection documentation.

• This release was created for you, eager to use Adobe CS4 Master Collection full and with without limitations. Our intentions are not to harm Adobe software company but to give the possibility to those who can not pay for any piece of software out there.
• Solved: I purchased the education version of CS4 Master Collection quite some years ago and finally bit the bullet and got a new computer.

• Adobe® Photoshop® CS5 Extended
• Adobe® Illustrator® CS5
• Adobe® InDesign® CS5
• Adobe® Acrobat® 9.3 Professional
• Adobe® Flash® Catalyst™ CS5
• Adobe® Flash® Professional CS5
• Adobe® Flash® Builder™ 4 Standard
• Adobe® Dreamweaver® CS5
• Adobe® Fireworks® CS5
• Adobe® Contribute® CS5
• Adobe® Premiere® Pro CS5
• Adobe® After Effects® CS5
• Adobe® Soundbooth® CS5
• Adobe® OnLocation™ CS5
• Adobe® Encore® CS5
• Adobe® Bridge CS5
• Adobe® Device Central CS5
• Adobe® Media Encoder CS5
• Adobe® Extension Manager
• Integrates with Adobe® CS Live online services*

*Adobe CS Live services are complimentary for a limited time and include Adobe® BrowserLab, Adobe® CS Review, Acrobat.com, Adobe® Story and SiteCatalyst® NetAverages† Learn more.

• Intel® Pentium® 4 or AMD Athlon® 64 processor (Intel Core™2 Duo or AMD Phenom® II recommended); Intel Core 2 Duo or AMD Phenom II required for Adobe Premiere Pro
• Processor with 64-bit support required for Adobe Premiere Pro and After Effects
• Microsoft® Windows® XP with Service Pack 3; Windows Vista® Home Premium, Business, Ultimate, or Enterprise with Service Pack 1 (Service Pack 2 recommended); or Windows 7
• 64-bit edition of Windows Vista or Windows 7 required for Adobe Premiere Pro and After Effects
• 2GB of RAM (4GB or more recommended)
• 24.3GB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash-based storage devices)
• 1280x900 display (1280x1024 recommended) with qualified hardware-accelerated OpenGL graphics card, 16-bit color, and 256MB of VRAM
• Adobe-certified GPU card for GPU-accelerated performance in Adobe Premiere Pro; visit www.adobe.com/go/premiere_systemreqs for the latest list of supported cards
• Some GPU-accelerated features in Adobe Photoshop require graphics support for Shader Model 3.0 and OpenGL 2.0
• Some features in Adobe Bridge rely on a DirectX 9-capable graphics card with at least 64MB of VRAM
• 7200 RPM hard drive for editing compressed video formats; RAID 0 for uncompressed
• Adobe-certified card for capture and export to tape for SD/HD workflows
• OHCI-compatible IEEE 1394 port for DV and HDV capture, export to tape, and transmit to DV device
• Sound card compatible with ASIO protocol or Microsoft Windows Driver Model
• DVD-ROM drive compatible with dual-layer DVDs (DVD+-R burner for DVD burning; Blu-ray burner for Blu-ray Disc media)
• Java™ Runtime Environment 1.6 (included)
• QuickTime 7.6.2 software required for QuickTime and multimedia features
• Adobe Flash® Player 10 software required to export SWF files and to play back DVD projects exported as SWF files
• Broadband Internet connection required for online services†

• Multicore Intel® processor with 64-bit support
• Mac OS X v10.5.7 or v10.6.3; Mac OS X v10.6.3 required for GPU-accelerated performance in Adobe Premiere Pro
• 2GB of RAM (4GB or more recommended)
• 26.3GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash-based storage devices)
• 1280x900 display (1280x1024 recommended) with qualified hardware-accelerated OpenGL graphics card, 16-bit color, and 256MB of VRAM
• Adobe-certified GPU card for GPU-accelerated performance in Adobe Premiere Pro; visit www.adobe.com/go/premiere_systemreqs for the latest list of supported cards
• Some GPU-accelerated features in Adobe Photoshop require graphics support for Shader Model 3.0 and OpenGL 2.0
• 7200 RPM hard drive for editing compressed video formats; RAID 0 for uncompressed
• Core Audio-compatible sound card
• DVD-ROM drive compatible with dual-layer DVDs (SuperDrive for burning DVDs; external Blu-ray burner for Blu-ray Disc media)
• Java™ Runtime Environment 1.5 or 1.6
• QuickTime 7.6.2 software required for QuickTime and multimedia features
• Adobe Flash® Player 10 software required to export SWF files and to play back DVD projects exported as SWF files
• Broadband Internet connection required for online services†

For updates to system requirements and more detailed information about video hardware compatibility, visit www.adobe.com/go/mastercollection_systemreqs

For CS Live system requirements, visit www.adobe.com/go/cslive_requirements

† This product may allow you to extend its functionality by accessing certain features that are hosted online, including the Adobe CS Live online services ('Online Services'). The Online Services, and some features thereof, may not be available in all countries, languages, and/or currencies and may be discontinued or modified in whole or in part without notice. Use of the Online Services is governed by separate terms of use and by the Online Privacy Policy, and access to some services may require user registration. Some Online Services may be subject to fees and require a subscription. Fees subject to change. For more details and to review the applicable terms of use and Online Privacy Policy, visit www.adobe.com.

The components of Adobe Creative Suite 5 Master Collection are located on multiple DVDs:

• Adobe Creative Suite 5 Application DVD set (multiple discs)
• Adobe Content DVD (a single disc, contains the 32-bit support package for Windows)
• Adobe Acrobat 9 Pro Application DVD (a single disc)

The product box also contains serial numbers for the following:

• Adobe Creative Suite 5 Master Collection
• 32-bit support for Production Premium CS5 and Master Collection CS5 (Adobe Premiere Pro CS4 and After Effects CS4) (Windows only)
• Adobe Acrobat 9 Pro
• Color Finesse CS5
• Color Finesse CS4

Locate all installation media and serial numbers before you begin the installation process.

Before you begin, close all applications, including your web browser. Make sure you have administrative privileges or can validate as an administrator.

If you are installing as an upgrade, the installer will check your system to find the valid upgrade product. If it cannot find it, it will ask you to input the serial number of the product being upgraded. You can also install the software in trial, then input your new and previous serial numbers in the serialization screen shown during launch.

Insert the Adobe Creative Suite Application DVD 1 into your DVD drive.
Double-click Setup.exe (Windows) or Install.app (Mac OS) to begin the installation

Note: Depending on your Autoplay settings in Windows, the Set-up.exe file may launch automatically.

Follow the onscreen instructions to complete the installation.
When prompted to enter a serial number, enter your Adobe Creative Suite 5 serial number and complete the installation.

Note: You may be asked to close conflicting processes in order to complete the installation.

If you already have Acrobat 9 Pro installed, either as part of a suite or as a standalone application, you do not need to reinstall it. Existing Acrobat 9 Pro users should download and install the most current updates. To check for updates, open Acrobat 9 Pro and choose Help > Check For Updates.

If you have Acrobat 8 or earlier installed on your computer, you must uninstall it before you install Acrobat 9 Pro.

To remove Acrobat, do one of the following:
• (Windows XP) Open the Windows Control Panel and double-click Add or Remove Programs. Select the product that you want to uninstall, click Change/Remove, and then follow the onscreen instructions.
• (Windows Vista and Windows 7) Open the Windows Control Panel and double-click Programs and Features. Select the product that you want to uninstall, click Uninstall/Change, and then follow the onscreen instructions.
• (Mac OS) Run the uninstaller located in the Acrobat Professional folder.
Insert the Adobe Acrobat 9 Pro Application DVD disc into your DVD drive.
Do one of the following:
• (Windows) Navigate to the root directory of your DVD drive and double-click the Setup.exe file to begin installation.
• (Mac OS) Drag the Adobe Acrobat 9 Pro folder into your Applications folder. After the files are copied, launch Adobe Acrobat 9 Pro.
Follow the onscreen instructions to complete the installation.
When prompted to enter a serial number, enter your Adobe Acrobat 9 Pro serial number and complete the installation.

Windows versions of Adobe Premiere Pro CS5 and Adobe After Effects CS5 require a 64-bit edition of Windows Vista or Windows 7. This applies to both the standalone versions of the applications as well as the components of Master Collection CS5.

You cannot install or run Adobe Premiere Pro CS5 or After Effects CS5 on any of following operating systems:

• 32-bit and 64-bit editions of Windows XP Home or Professional
• 32-bit editions of Windows Vista Home Basic, Home Premium, Business, Ultimate, or Enterprise
• 32-bit editions of Windows 7 Starter, Home Premium, Professional, or Ultimate

Adobe Cs4 Master Collection Serial Mac

32-bit vs. 64-bit support in Creative Suite 5

If you are using a 32-bit operating system, Adobe recommends that you upgrade to either:

• 64-bit edition of Windows Vista Home Premium, Business, Ultimate, or Enterprise
• 64-bit edition of Windows 7 Home Premium, Professional, or Ultimate

To ease the transition to a 64-bit operating system, Master Collection CS5 includes a support package that contains 32-bit versions of Adobe Premiere Pro CS4 and After Effects CS4.

Until you upgrade to a compatible 64-bit operating system, you can install and use the 32-bit support package included with your purchase. After you upgrade to a qualified 64-bit operating system, you can install and use Adobe Premiere Pro CS5 and After Effects CS5.

Important:If you are upgrading from Production Premium CS4 or Master Collection CS4 you can continue to use your existing installations of After Effects CS4 and Adobe Premiere Pro CS4, including OnLocation and Encore. You do not need to install the 32-bit support package.

If you are upgrading from a standalone version of Adobe Premiere Pro CS4 or After Effects CS4, you must uninstall it before you can install the 32-bit support package. This is because standalone versions of Adobe Premiere Pro CS4 and After Effects CS4 do not include Dynamic Link. To benefit from the workflow enhancements of Dynamic Link you must install the 32-bit Support package included with your purchase.

To uninstall Adobe Premiere Pro CS4 or After Effects CS4:
• (Windows XP) Open the Windows Control Panel and double-click Add or Remove Programs. Select the product that you want to uninstall, click Change/Remove, and then follow the onscreen instructions.
• (Windows Vista and Windows 7) Open the Windows Control Panel and double-click Programs and Features. Select the product that you want to uninstall, click Uninstall/Change, and then follow the onscreen instructions.
Insert the Adobe Creative Suite 5 Content Disc into your machine and open the Adobe After Effects CS4 and Premiere Pro CS4 for Windows 32 bit folder and then the Adobe CS4 folder.
Follow the onscreen instructions to install the 32-bit support package.
When prompted to enter a serial number, enter your 32-bit support for CS5 Production Premium and Master Collection serial number to complete the installation.

The components of Adobe Creative Suite 5 Master Collection are contained in multiple downloadable packages:

• Adobe Creative Suite 5 Application package
• 32-bit support for Production Premium CS5 and Master Collection CS5 (Windows only)
• Adobe Acrobat 9 Pro Application

Each Windows package contains two files: a .7z file and an .exe file. Each Mac OS package contains one DMG file.

Your purchase also includes serial numbers for the following products:

• Adobe Creative Suite 5 Master Collection
• 32-bit support for Production Premium CS5 and Master Collection CS5 (Adobe Premiere Pro CS4 and After Effects CS4)(Windows only)
• Adobe Acrobat 9 Pro
• Color Finesse CS5
• Color Finesse CS4

Download all installation files and locate your serial numbers before you begin the installation process.

Before you begin, close all applications, including your web browser. Make sure you have administrative privileges or can validate as an administrator.

If you are installing as an upgrade, the installer will check your system to find the valid upgrade product. If it cannot find it, it will ask you to input the serial number of the product being upgraded. You can also install the software in trial, then input your new and previous serial numbers in the serialization screen shown during launch.

On the Your Downloads page, click the Akamai Download Manager link for Adobe Creative Suite 5 and wait for the file or files to completely download.
(Mac OS) When the DMG file has finished downloading, a dialog box appears asking if you would like to launch the DMG file. Click OK. If the dialog box does not appear, navigate to the location where you saved the downloaded DMG file and double-click it to open the file. After the DMG file finishes verifying, a window will open containing the installer.
Do one of the following:
• (Mac OS) Double-click the Install.app file.
• (Windows) Navigate to the directory where you saved the installation files and double-click the .exe file associated with your product to extract the installation files. The filename is based on the product you purchased, such as DesignPremium_CS5_LSx.exe.
After the files finish extracting, the installer should launch automatically. If it doesn’t, go to the folder that contains the extracted files. Open the folder named for the product that you purchased, then open the Adobe CS5 folder, and double-click Set-up.exe to begin installation.
Follow the onscreen instructions to complete the installation.
When prompted to enter a serial number, enter your Adobe Creative Suite 5 serial number and complete the installation.

Note: You may be asked to close conflicting process in order to complete the installation process.

If you already have Acrobat 9 Pro installed, either as part of a suite or as a standalone application, you do not need to reinstall it. Existing Acrobat 9 Pro users should download and install the most current updates. To check for updates, open Acrobat 9 Pro and choose Help > Check For Updates.

If you have Acrobat 8 or earlier installed on your computer, you must uninstall it before you install Acrobat 9 Pro.

To remove Acrobat, do one of the following:
• (Windows XP) Open the Windows Control Panel and double-click Add or Remove Programs. Select the product that you want to uninstall, click Change/Remove, and then follow the onscreen instructions.
• (Windows Vista and Windows 7) Open the Windows Control Panel and double-click Programs and Features. Select the product that you want to uninstall, click Uninstall/Change, and then follow the onscreen instructions.
• (Mac OS) Run the uninstaller located in the Acrobat Professional folder.
On the Your Downloads page, click the Akamai Download Manager link for Adobe Acrobat 9 Pro and wait for the file or files to download.
Do one of the following:
• (Windows) Navigate to the directory where you saved the installation files and double-click APRO0930_Win_ESD1_xxxx.exe to extract the installation files.
• (Mac OS) When the DMG file has finished downloading, a dialog box appears asking if you would like to launch the DMG file. Click OK. If the dialog box does not appear, navigate to the location where you saved the downloaded DMG file and double-click it to open the file. After the DMG file finishes verifying, a new window will open containing the Acrobat 9 Pro folder.
Do one of the following:
• (Windows) After the files finish extracting, the installer should launch automatically. If it doesn’t, locate the folder that contains the extracted files. Open the Adobe Acrobat 9 folder, then open the Acrobat9 folder, and double-click Setup.exe to begin installation.
• (Mac OS) Drag the Adobe Acrobat 9 Pro folder into your Applications folder. After the files are copied, launch Adobe Acrobat 9 Pro
Follow the onscreen instructions to complete the installation.
When prompted to enter a serial number, enter your Adobe Acrobat 9 Pro serial number to complete the installation.

Windows versions of Adobe Premiere Pro CS5 and Adobe After Effects CS5 require a 64-bit edition of Windows Vista or Windows 7. This applies to both the standalone versions of the applications as well as the components of Master Collection CS5.

You cannot install or run Adobe Premiere Pro CS5 or After Effects CS5 on any of following operating systems:

• 32-bit and 64-bit editions of Windows XP Home or Professional
• 32-bit editions of Windows Vista Home Basic, Home Premium, Business, Ultimate, or Enterprise
• 32-bit editions of Windows 7 Starter, Home Premium, Professional, or Ultimate

32-bit vs. 64-bit support in Creative Suite 5

If you are using a 32-bit operating system, Adobe recommends that you upgrade to either:

• 64-bit edition of Windows Vista Home Premium, Business, Ultimate, or Enterprise
• 64-bit edition of Windows 7 Home Premium, Professional, or Ultimate

To ease the transition to a 64-bit operating system, Master Collection CS5 includes a support package that contains 32-bit versions of Adobe Premiere Pro CS4 and After Effects CS4.

Until you upgrade to a compatible 64-bit operating system, you can install and use the 32-bit support package included with your purchase. After you upgrade to a qualified 64-bit operating system, you can install and use Adobe Premiere Pro CS5 and After Effects CS5.

Important:If you are upgrading from Production Premium CS4 or Master Collection CS4 you can continue to use your existing installations of After Effects CS4 and Adobe Premiere Pro CS4, including OnLocation and Encore. You do not need to install the 32-bit support package.

If you are upgrading from a standalone version of Adobe Premiere Pro CS4 or After Effects CS4, you must uninstall it before you can install the 32-bit support package. This is because standalone versions of Adobe Premiere Pro CS4 and After Effects CS4 do not include Dynamic Link. To benefit from the workflow enhancements of Dynamic Link you must install the 32-bit Support package included with your purchase.

To uninstall Adobe Premiere Pro CS4 or After Effects CS4:
• (Windows XP) Open the Windows Control Panel and double-click Add or Remove Programs. Select the product that you want to uninstall, click Change/Remove, and then follow the onscreen instructions.
• (Windows Vista and Windows 7) Open the Windows Control Panel and double-click Programs and Features. Select the product that you want to uninstall, click Uninstall/Change, and then follow the onscreen instructions.
On the Your Downloads page, click the Akamai Download Manager link for 32-bit support for CS5 Production Premium and Master Collection and wait for the files to completely download.
Navigate to the location where you saved the downloaded files.
Double-click AfterEffects_PremierePro_CS4_ALL.exe to extract the installation files. After the files finish extracting, the installer should launch automatically. If the installer does not start automatically, locate the folder that contains the extracted files. Open the Adobe Premiere Pro and After Effects CS4, 32-bit support for CS5 folder, open the Adobe CS4 folder, and double-click Setup.exe.
Follow the onscreen instructions to install the 32-bit support package.
When prompted to enter a serial number, enter your 32-bit support for CS5 Production Premium and Master Collection serial number to complete the installation.

For additional CS5 installation help, go to www.adobe.com/go/cs5install/

• You cannot install to the root drive. (#2316924)
• Flash Catalyst and Flash Builder cannot be selected for install when the user name includes 4-byte characters. (#BG095682)
• Some products will not launch when the user name includes 4-byte or special characters, particularly the yen (¥) character. Affects Adobe Media Player, After Effects, Contribute, Dreamweaver, Flash Professional. (#BG081099, BG095671, BG094597, BG094587, BG095729, BG089964)
• Flash Professional CS4 cannot be installed if CS5 is already installed. (#BG092750)
• Adobe Premiere Pro CS5 and After Effects CS5 will install on Windows XP 64-bit, however they will not launch properly.Adobe Premiere Pro CS5 and After Effects CS5 require a 64-bit edition of Windows Vista or Windows 7. (BG097289)
• After serializing a trial of Premiere Pro CS5, it may take several minutes to start the installation of the additional protected content. Re-launching Premiere Pro after serializing will install the protected content immediately.

For more detailed information about troubleshooting your installation, go to www.adobe.com/go/support_loganalyzer.

Note: In order to install additional components or reinstall your software after your original installation, you will need access to the original installer (CD, DVD or the download from the web).Repair is not an available option.

Before you uninstall, close all applications currently running on your system—including other Adobe applications, Microsoft Office applications, and browser windows.

Do one of the following:

Windows: XP 7 Vista. Igi 3 pc download ocean of games.

• In Windows XP, open the Windows Control Panel and double-click Add or Remove Programs. Select the product that you want to uninstall, click Change/Remove, and then follow the on-screen instructions.
• In Windows Vista and Windows 7, open the Windows Control Panel and double-click Programs and Features. Select the product that you want to uninstall, click Uninstall, and then follow the on-screen instructions.
• IMPORTANT: Mac OS has new uninstall functionality. DO NOT drag applications to the trash to uninstall them. To safely uninstall on Mac OS X, double-click the product installer in Applications/Utilities/Adobe Installers or double-click on the Uninstall alias located in the Application folder. Select Remove Preferences, then Authenticate as an Administrator and follow the on-screen instructions.

• Products will not appear in the Deactivation screen until they have been launched. (#BG091275)
• On Windows, uninstalling a CS4 product after installing a CS5 product may affect registry entries for CS5. (#BG081801)

Note: If you want to install the product on a different computer, you must first deactivate the software on your computer. To deactivate, choose Help > Deactivate.

Enter the serial number for the software you purchased in the serialization screen.The serialization screen will load the first time you launch the application.You can enter a serial number for the application itself or a serial number for any Creative Suite edition that contains the application. If the product you purchased is a Creative Suite, you can enter the serial number in any of the applications contained in the Creative Suite.Other applications installed as part of the same Creative Suite will recognize the new serial number the next time the applications are launched.

Only applications running as a trial will recognize the new serial number.If any of the applications have already been serialized with a different serial number, it will continue to use that serial number until you remove the older serial number using the Help > Deactivate > Deactivate Permanently.Then on the next launch of the application, it will recognize the new serial number.

The serial number you purchased is for the use of the software in a specific language, and will only be accepted by a product installed in that language.

Volume licensing customers cannot purchase from a trial directly. However, a volume licensing serial number can be used to serialize all Creative Suite applications, except the Acrobat 9 trial or retail versions that ship with a Creative Suite edition.Acrobat 9 volume licensing software must be purchased from an authorized Adobe licensing center.Please contact your reseller or authorized Adobe licensing center to place an order for a volume license. To find a reseller in your area, go to http://partners.adobe.com/resellerfinder/na/reseller.jsp.

Windows: Your Acrobat and Creative Suite applications are located on two different DVDs or download files.You must install Acrobat and Creative Suite applications separately.If you wish to purchase these applications, you will need to provide separate serial numbers for Acrobat and the Creative Suite edition.

Macintosh: Acrobat is not available for trial on Macintosh.If you wish to purchase a Creative Suite product, a Macintosh compatible version of Acrobat will be provided. To find a reseller in your area, go to http://partners.adobe.com/resellerfinder/na/reseller.jsp.

Adobe Encore CS5 is not available as a trial. It will be installed as part of the trial DVD set for Creative Suite 5 Production Premium and Master Collection but will not be available for use until you purchase. The trial versions of Adobe After Effects CS5, Flash Professional CS5, Adobe Premiere Pro CS5, and Soundbooth CS5 do not include some features that depend on software licensed from parties other than Adobe. For example, some codecs for encoding MPEG formats are available only with the full version of these products. HDV, XDCAM, and AVCHD formats and sequence presets are not supported in the trial for both Mac OS and Windows. Adobe Media Encoder export does not include MPEG-4, MPEG-2, MPEG-2 DVD, or MPEG-2 Blu-ray as export formats in the trial. The file importer does not recognize file types that are not included in trial mode (such as MPEG and XDCAM files). HDV is not included as a capture format in the Mac OS version of the trial.

Adobe Premiere Pro CS5 and Adobe After Effects CS5 require a 64-bit edition of Windows Vista or Windows 7. If you purchase the full version of Master Collection, complimentary versions of Adobe Premiere Pro CS4 and After Effects CS4 will be included.

For additional information, visit www.adobe.com/go/32bit_installation

You must accept the license agreement and warranty terms to use this product. See www.adobe.com/go/eulas for details. This product may automatically attempt to activate over the Internet. See www.adobe.com/go/activation for details.

Creating an Adobe ID registers your software and sets up access to Adobe CS Live online services. In order to take advantage of your complimentary access to CS Live online services, and get up-to-date product information, training, newsletters, and invitations to Adobe events and seminars, you must register your product.

To learn more about CS Live online services, visit www.adobe.com/go/cslive_ps.

All font related documentation is online. Visit http://www.adobe.com/type/browser/landing/creativesuite/creativesuite5.html to find our OpenType User Guide, OpenType ReadMe, links to font specific readmes, listings of fonts installed by the different CS5 products, and listings of fonts included on DVD for each of the CS5 products.

The Creative Suite 5 installer installs fonts into a default system font directory. Many of these fonts are newer versions of fonts installed by Creative Suite 4. If the installer finds older versions of these fonts in the default system font directory, it will uninstall the older versions, and save them to a new directory. The default system font directory is:

Apple Macintosh: <System Disk>/Library/Fonts

Windows: <System Disk>:WindowsFonts

The older fonts will be saved in the new directory:

Apple Macintosh: <System Disk>/Library/Application Support/Adobe/SavedFonts/current

Windows: <System Disk>:Program FilesCommon FilesAdobeSavedFontscurrent

This new directory will also contain a file named 'Read Me.html' which lists the saved fonts, and the version numbers of the new and old font files.

You can re-install the older fonts by deleting the new font files from the default system font directory, and moving the old files back into that directory.

There are additional fonts on the content disc. For information on installing these fonts, see http://www.adobe.com/go/learn_fontinstall_en.

Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues. To find out how to contact Adobe Customer Service, please visit Adobe.com for your region or country and click on Contact.

If you require technical assistance for your product, including information on complimentary and fee-based support plans and troubleshooting resources, more information is available at http://www.adobe.com/go/support/. Outside of North America, go to http://www.adobe.com/go/intlsupport/, click on the drop down menu under the question “Need a different country or region?”, choose a different country or region, then click GO.Alternatively, you can click on Change beside the country name at the top of the screen to select a different country or region.

Free troubleshooting resources include Adobe’s support knowledgebase, Adobe user-to-user forums, Adobe Support Advisor and more. We are continually making additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible.

If you are having any issues with installing or uninstalling any of your Creative Suite 5 applications, please try rebooting your system prior to contacting Support. For additional CS5 installation help, go to www.adobe.com/go/cs5install/.

Online Resources

For complete Help plus community-based instruction, inspiration and support, go to www.adobe.com/go/learn_cs_en.

Adobe Acrobat 9.3 Professional

Adobe Bridge CS5

Adobe Contribute CS5

Adobe Device Central CS5

Adobe Dreamweaver CS5

Adobe Fireworks CS5

Adobe Flash Builder 4

Adobe Flash Catalyst CS5

Adobe Flash Professional CS5

Adobe Illustrator CS5

Adobe InDesign CS5

Adobe Photoshop CS5 and Photoshop CS5 Extended

Adobe After Effects CS5

Adobe Cs4 Master Collection Free Download Full Version

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Adobe OnLocation CS5

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